Account

Signing in

• Two ways: continue with Google, or email and password.
• An account with a password must verify its email first through the link sent at sign-up. The link lasts 24 hours. A Google account is verified at once.
• The sign-up, sign-in and forgot-password pages use an anti-bot check.
• Forgot your password: ask for a one-time link by email. The link lasts 1 hour.
• One email address is always one account, whether it came from Google or a password.

Settings

Setting	Note
Name	Cannot be empty
Email	Cannot be changed. Contact support if you need to
Low-balance threshold (Rp)	You are told when the balance falls below this number. Leave empty to turn it off
Language	Indonesian or English
Time zone	Used for dates and times in the console

Agreeing to the Terms again

When sivcloud publishes a new version of the Terms and Privacy, the console asks you to agree again before you continue. The consent sentence shown is the one recorded, with its date and version, without an IP address. The record is not removed when the account is deleted.

Password

A new password has 10 to 256 characters, with no composition rules. After a change, other devices are signed out and must sign in again. A Google account has no password to change.

Delete the account

Ask through support. The account is disabled and personal data is deleted; money records are kept. Support contact: through the Support page in the console.